Privacy Policy

Effective date: 29/09/2026

Who We Are

Donley Pediatrics (“we,” “us,” or “our”) operates this website at [https://www.livedomain.com]. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have.

This policy covers only our website. It does not replace our Notice of Privacy Practices, which explains how we use and protect your child’s health information under HIPAA. You can view our Notice of Privacy Practices [here/link] or ask for a copy at our office.

Information We Collect

Information you give us. When you fill out a form on our website (for example, a contact form, appointment request, or new patient inquiry), we collect the information you enter. This may include your name, your child’s name, phone number, email address, and message.

Information collected automatically. When you visit our site, our service providers and we may automatically collect certain technical information. This includes your IP address, browser type, device type, pages viewed, and the date and time of your visit. We use this information to keep the website secure, prevent spam, and understand how visitors use the site so we can improve it.

Please Do Not Send Medical Information Through Our Website

Our website forms and email are not a secure way to share medical information. Please do not include symptoms, diagnoses, medications, or other health details in website forms. To discuss your child’s health, please call our office at [phone number] or use our secure patient portal.

If your child is having a medical emergency, call 911 or go to the nearest emergency room. Website forms are not monitored around the clock.

How We Use Your Information

We use the information we collect to respond to your questions and requests, schedule or confirm appointments, operate and improve our website, protect the website from spam, fraud, and security threats, and meet our legal obligations.

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

Cookies and Analytics

Cookies are small files stored on your device that help websites work and remember your preferences.

We use [Google Analytics] to understand how visitors use our site, such as which pages are visited most often. This service uses cookies and collects information about your visit. You can learn how Google uses this data at https://policies.google.com/technologies/partner-sites and opt out using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

[If applicable: Our forms use Google reCAPTCHA to protect against spam. reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.]

You can set your browser to block or delete cookies. If you do, some parts of the website may not work properly.

Patient Portal and Third-Party Links

Our website may link to our patient portal, online bill pay, or other websites run by third parties. Those services have their own privacy policies, and we are not responsible for their practices. Your use of the patient portal is also governed by our Notice of Privacy Practices.

Embedded Content

Some pages may include embedded content from other websites, such as videos or maps. Embedded content behaves the same way as if you had visited the other website directly. That website may collect data about you, use cookies, and track your interaction with the content.

Children’s Privacy

Our website is intended for parents, guardians, and adults. It is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13. If you believe a child has submitted personal information to us through this website, please contact us, and we will delete it.

Who We Share Your Information With

We share website information only with service providers who help us run the website and our practice. This includes our website host, form and email providers, analytics services, and spam protection services. These providers may use the information only to perform services for us. We may also disclose information if required by law or to protect the rights, property, or safety of our practice, patients, or others.

Text Messages

[If applicable: If you agree to receive text messages from us, such as appointment reminders, message and data rates may apply. You can reply STOP at any time to opt out. We do not share your mobile number or text messaging consent with third parties for marketing purposes.]

How Long We Keep Your Information

We keep website form submissions and related information only as long as needed to respond to you and to meet our legal and business obligations. After that, we delete it.

How We Protect Your Information

We use reasonable technical and administrative safeguards to protect the information collected through our website, including encrypted (SSL) connections. However, no website or internet transmission is completely secure.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information you submitted through our website. To make a request, contact us using the information below. Some information may be kept if we are required to keep it for legal, medical record, or security reasons. Requests about your child’s medical records are handled under our Notice of Privacy Practices.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page.

If you have questions about this Privacy Policy, please contact us:

Donley Pediatrics

850 E. Western Reserve Rd, Suite 3A, Youngstown, OH 44514

Phone: (330) 531-8006

Fax: (330) 663-7514